Answering the questions you have about your shade product.
No, if you're looking for a waterproof shade sail, you'd better opt for a shade sail from our Dreamsail collection.
You can best clean the shade sails with a soft brush, lukewarm water and green soap.
No, the products should absolutely not be put in the washing machine. The heat can cause the fabric to shrink.
Remove the shade sail during storms (wind force 6 or higher) and winter conditions to prevent damage.
When the Coolfit harmonica shade sail runs stiff, it's best to lubricate the cables with Vaseline. If this doesn't resolve the issue, check if the cables are parallel.
For the installation of your shade sail, you can use our Platinum Sun & Shade mounting materials. Please note, the mounting material is not included.
Check here what you need for the correct installation.